SMMP gives every application one secure way to send. EBM reads the bounces and builds a live suppression list. Together they close the loop, so bad addresses stop being emailed and your reputation stays healthy.
Most businesses manage how email goes out and ignore what bounces back. Here is what that costs you, and what the two products do about it.
Every app sends its own way. Bounces pile up in a mailbox. The sender never learns, so the same address bounces again.
SMMP sends. EBM reads what bounces. The list flows back, so bad addresses are skipped and every skip is reported.
Credentials are copied into every app and script. One change breaks half of them.
SMMP lets applications send through one secured API with a security key, with no SMTP passwords inside the apps.
Undeliverable reports land in inboxes, junk folders and deleted items, and pile up unread.
EBM reads your Microsoft 365 mailboxes on a schedule, recommended every five minutes, and recognises the common undeliverable reports.
The report goes to a mailbox, and the address that actually failed is hidden in the body.
EBM extracts the actual failed recipient and a plain-language reason, and keeps first seen, last seen and a bounce count.
Without a list, every send tries it again, and every attempt hurts your reputation.
The list builds itself from real bounces, and exposes itself through a secure API that any system can use.
The system that sends has no idea what the bounce mailbox knows.
SMMP can sync an external suppression list, so addresses EBM finds are skipped on every future send, with the skip reported back.
Billing, support and operations send from one account, so one team’s mistakes become everyone’s problem.
SMMP gives each department its own keys, SMTP accounts and logs, with Microsoft 365, Gmail or custom SMTP behind them.
A customer says the email never came. You cannot show what was sent or what bounced.
SMMP logs every send with per-recipient status. EBM keeps a searchable bounce log with the full report.
By the time you notice, important email is already landing in spam.
Fewer repeat bounces, visible trends and a clear audit trail keep problems small and fixable.
An illustration of how a message goes out, how a bad address is caught, and how the next send avoids it.
The app connects to an SMTP server with its own password.
It sends one request to SMMP with a security key. SMMP checks the key and the recipients and routes the message.
Nobody keeps a record beyond a log line.
SMMP delivers through the right SMTP account and logs every recipient, status and error.
An undeliverable report lands in a mailbox nobody checks.
The report arrives in a Microsoft 365 mailbox that EBM monitors.
The report sits there for days.
EBM scans, recognises the notice and extracts the real failed address and its reason.
A spreadsheet gets another row, maybe.
The address joins the suppression list, or its bounce count goes up.
The sender has no idea.
SMMP syncs the list, on demand or on a schedule, and marks the address as suppressed.
The same address bounces again.
SMMP skips it and reports the skip. Your bounce rate stays down.
You check several systems.
SMMP shows volume and skips. EBM shows suppressions, trends and top blocked domains.
Email that bounces is not a small problem. If your business depends on email, bounce rates deserve attention before they become a deliverability crisis.
SMMP works on its own. EBM works on its own, and its list can feed any other system. Together, the whole path is automatic.
SMMP pulls the list from an endpoint you control, with a secure cron URL for scheduling.
Suppression applies to the exact address that failed. It does not block whole domains.
EBM’s list can also feed other systems, even a native SMTP configuration.
Once EBM has learned an address is bad, SMMP stops sending to it. Every skipped recipient is reported, so nothing disappears silently.
Four screens that tell the whole story.
Illustrated screens use demo data.
Open a group to see every capability in it.
| One send API | POST once, from anywhere. | Applications authenticate with a security key and send HTML email with To, CC, BCC, priority, Reply-To and attachments by URL or base64. |
| Departments and keys | Separate teams, clients and brands. | Each department has its own security keys, SMTP accounts and logs. Keys can be switched off instantly. |
| Smart SMTP routing | Microsoft 365, Gmail or custom. | Matches the sender by exact address, then domain, then falls back to a shared account. |
| Automatic bounce scanning | Hands-off. | EBM scans Inbox, Junk Email and Deleted Items by default across as many mailboxes and Microsoft 365 tenants as you need. |
| Real failed address and reason | Not just the mailbox that got the report. | Recognises common undeliverable notices, extracts the failed recipient and shortens the reason to a clear label. |
| Live suppression list | One row per bad address. | First seen, last seen and a bounce count, built automatically and deduplicated. |
| Recipient checks at send | Skip what should not receive. | SMMP skips suppressed and invalid addresses and reports each skipped recipient. |
| Manual control | Add or remove when needed. | Both products let admins add suppression entries, and EBM lets admins remove them and export the list. |
| Suppression sync into SMMP | The loop, closed. | SMMP syncs an external suppression list, on demand or on schedule, and marks those addresses as suppressed. |
| EBM check and export API | A list any system can use. | Check one or many addresses by GET or POST, or export the full list with pagination, secured with a key you can rotate. |
| Works with your own systems | Any system that can make an HTTP call. | Use EBM’s list from a CRM, an ERP, a lab system, your own code or a native SMTP configuration. |
| SMMP email activity and analytics | Every send on record. | Recipient-level status, filters, search, dashboards and analytics on volume, failures, skips and usage. |
| EBM bounce log and dashboard | Every bounce on record. | Searchable bounce history with full report detail, plus trends, hit rate and top blocked domains, exportable as CSV or Excel. |
| Roles on both sides | Admin and user, admin and viewer. | Management stays with admins. Everyone else gets read-oriented access. |
| Audit and activity logs | A trail of what happened. | SMMP records administrative and security actions. EBM records sign-ins, API use and destructive actions. |
| Sign-in options | MFA and Microsoft. | SMMP offers optional email one-time codes and Sign in with Microsoft for existing users. |
The emails you send and the bounces you get both say something about your business. Both products give you scoped access, roles and an audit trail.
SMMP keys belong to a department and can be switched off at any time. EBM’s API key can be rotated.
Admins manage everything. Users and viewers get read-oriented access.
EBM reads Microsoft 365 with app-only access, so mailbox passwords are not stored.
SMMP supports optional email MFA and Sign in with Microsoft.
Actions are recorded with user, IP and time in both products.
SMMP masks keys in logs and lists.
We set up both products together, so the loop works from day one. Here is who does what.
We map which apps send email, where your bounces land and which providers you use.
SMMP departments, SMTP accounts and keys, and EBM tenants and mailboxes are set up.
Apps send through SMMP, and SMMP syncs EBM’s suppression list.
The first bounces are caught and skipped, and we watch it with you.
No SMTP passwords inside your applications.
Reports read straight from your mailboxes.
Real bounces become a suppression list.
Sends and bounces, both on record.
Each product works independently.
Our senior team helps you configure and go live.
We are not just selling a service. We are building trust and making your operations faster. Real people answer, quickly, and a dedicated Project Manager is always there for anything you need.
No robots. Real humans answer you.
Your team and ours in one channel.
Reach support and technical teams directly.
Pick up the phone when talking is faster.
SMMP is an SMTP middleware platform: applications send through one secured API and SMMP routes, filters and logs every email. EBM is an email bounce monitor: it reads Microsoft 365 bounce reports and builds a live suppression list exposed through a secure API.
Yes. Each product works independently. SMMP does not need EBM, and EBM works with any system that can make an HTTP call.
SMMP controls how email goes out. EBM learns what bounces back. Together, bad addresses found by EBM are skipped by SMMP on every future send, automatically.
Mailbox providers watch bounce rates. When too many messages bounce, important email can start landing in spam, and a sending domain can even be blacklisted if bounces are ignored.
EBM exposes the suppression list through a secure API. SMMP can sync an external suppression list on demand or on a schedule. We configure and test the connection with you.
Yes. Any system can check addresses or export the list through the API, including a native SMTP configuration.
SMMP routes through Microsoft 365, Gmail or custom SMTP. EBM reads bounce reports from Microsoft 365 mailboxes.
SMMP does not detect bounces by itself. EBM is the product that does.
Address-level. Both products act on the exact address. Domain data is used for reporting.
SMMP has scoped keys, roles, optional MFA, Microsoft sign-in and an audit trail. EBM uses app-only Microsoft 365 access, roles, API keys and an activity log. Jeevaysoft is ISO/IEC 27001:2022 certified and our team is HIPAA trained.
Live chat with real people, a dedicated MS Teams group, email and phone calls. Our support and technical teams respond quickly, and a dedicated Project Manager is available for any kind of assistance.
Yes. Book a demo and we will walk through the whole loop with your scenario.
SMMP and EBM each work on their own. Together they close the loop.
Tell us how your email goes out and where your bounces land. We will show you how SMMP and EBM close the loop.
